Your 2025 Conversational AI Chatbot Guide
Discover how conversational AI platforms create natural dialogues, increase engagement and cut support costs — no PhD required.
Conversational AI is a blend of natural language processing (NLP), large language models and dialogue management that lets chatbots and voice assistants understand questions, generate human‑like answers and learn from every interaction.
40 %
Higher self‑service rate
3×
Longer user engagement
50 %
Lower support costs
Deep Context
Support Natural, Multi-Turn Conversations
Let your bot remember every turn—no more “I'm sorry, can you repeat that?” Contextual state ensures follow-up questions feel seamless and human.
Dynamic Personalisation
Deliver Responses Tailored to Each User
Pull in profile data, customer history or sentiment signals to craft replies that resonate—and convert—every time.
Actionable Insights
Unlock Real-Time Analytics & Feedback Loops
Spot trending questions, gauge customer sentiment and close the loop with auto-optimization. Turn every chat into a data point for continuous improvement.
Why Businesses Choose Rhythmiq Conversational AI
Seamless Contextual Chat
Our AI retains conversation history so customers can ask follow-ups naturally; no repetition needed.
Unified Web & WhatsApp
One platform to manage website chat, WhatsApp support and other channels in a single dashboard.
Instant AI Responses
Resolve common queries automatically with your knowledge base—live agents only when needed.
Data-Driven Optimization
Track deflection, CSAT, and conversation trends to continuously improve support.
Roll Out Your Conversational AI Chatbot in 6 Simple Steps
Set Your Goals
Define what success looks like, whether it's reducing tickets, boosting CSAT, or increasing engagement.
Gather Your FAQs
Compile your top support articles, past chat transcripts, and product guides for AI training.
Map Intents & Responses
Label common customer intents (e.g. billing, shipping, returns) and write fallback templates for handoffs.
Pick Your AI Model
Choose a plan with the right performance—GPT-3.5 for essentials or GPT-4o for complex (comes with Omni Plan), nuanced queries.
Build & Test Flows
Drag and drop your conversation paths, simulate user queries, and refine until you're ready to go live.
Go Live & Monitor
Launch on Web and WhatsApp, then track deflection rates, response time, and customer feedback to iterate.
Core Conversational AI Features
No Code Builder
No code canvas for designing conversation flows and agent handoffs.
Contextual Memory
Keep track of multi-turn dialogues so customers never have to repeat themselves.
Web + WhatsApp Channels
Deploy your bot on both website chat and WhatsApp from a single dashboard.
Analytics & Insights
Monitor chat deflection, CSAT, and pinpoint areas to optimize with real data.
Conversational AI FAQ
Is conversational AI the same as a chatbot?
A chatbot is one application of conversational AI. Conversational AI includes the NLP engine, LLMs, voice processing and analytics that power the chatbot.
Do I need a lot of Knowledge Base documents?
No. Start by explaining what is important, for rest of the parts if they are generic, you can have prompt which tells how to handle certain queries in a generic manner.
What languages are supported?
Over 60+ languages including Spanish, Hindi, English, Telugu, Bengali, Arabic and German.
Can I integrate with Zendesk or Salesforce?
Yes, use secure webhooks to sync tickets, contacts and transcripts. Omni Plan users can also prioritize feature requests specific to them.