⚡ 70 % Ticket Deflection
Resolve repetitive queries instantly with our intent aware AI support assistant and cut average handle time by up to 70 %.
📈 35 % Higher CSAT
Customers get instant, accurate answers: no queues, no IVR. Faster first response equals happier users.
💰 50 % Support Cost Savings
Reduce live agent workload and reinvest savings into growth while still offering human quality support.
AI customer support is the use of conversational AI — large language model chatbots, intent detection and automated workflows to resolve customer questions without a human agent. It hooks into your existing help desk, knowledge base and channels so customers get instant, accurate answers 24 hours a day.
Omni Channel AI Support, Ready Out-of-the-Box
Web & In App Chatbot
Embed a conversational AI widget that understands natural language and pulls answers from your knowledge base.
WhatsApp Business
Handle customer queries on Whatsapp directly from your integrated Inbox perfect for mobile as well as web users.
Multilingual NLP
Serve customers in English, Hindi, Spanish and 60+ languages with region tuned large language models.
Live Agent Handoff
Seamlessly transfer complex cases to actual Cutomer Support representatives or your CRM with full context & AI generated summaries.
Instant Answers
Resolve 70 % of tickets in under 2 seconds
LLM-powered intent detection pulls answers straight from your knowledge base. No queues, no IVR, just happy customers.
Seamless Handoff
Escalate complex chats with full context
If confidence drops, the bot hands over to a live agent with a summarised transcript—zero customer repetition.
Global Reach
Serve 60 + languages out-of-the-box
Region-tuned models auto-detect and respond in your user’s language, boosting CSAT across borders.
How to Get Started with Rhythmiq in 5 Steps
Select Your Plan & Add Agents
Choose the Web, WhatsApp, or Omni plan and invite up to 5 agents. Need more seats? You can add them anytime as add‑ons.
Connect Your Channels
Embed our web chat widget on your site and link your WhatsApp Business number. We handle BSP setup and template approval for you.
Upload Your Knowledge Base
Sync FAQs, help‑centre articles, and policy docs so our AI replies with accurate, brand‑approved answers.
Configure AI Intents & Fallbacks
Label your key topics (e.g. orders, returns, account issues) and set confidence thresholds. Low‑confidence chats automatically go to live agents.
Monitor & Optimize Monthly
Track chat deflection, CSAT, and conversation volume. Adjust prompts, expand KB, or increase quotas to continuously improve support.
AI Customer Support FAQ
Can an AI customer support chatbot handle complex queries?
Yes. Our generative AI first tries to resolve the issue using your knowledge base. If confidence is low, it escalates to a live agent with a conversation summary so that nothing is lost.
How long does implementation take?
Most teams launch within 15 minutes: connect your help desk, paste the widget snippet, and you're live. WhatsApp approval typically adds 2-3 business days.
Is the AI chatbot GDPR & HIPAA compliant?
Yes. Data can be kept in region (depending on country). We encrypt at rest and in transit and keep full audit logs for regulatory compliance.
What languages does the chatbot support?
Over 60+ languages including English, Hindi, Bengali, Telugu, Tamil, Spanish, German, and French. Ideal for global products.
Ready to See AI Customer Support in Action?
Start a free 7 day trial—no credit card required.
Book a Demo