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Rhythmiq

The call that
saves the
order.

Rhythmiq is voice AI for D2C brands. It calls customers to rescue failed deliveries, confirm COD orders, turn returns into exchanges, and win back abandoned carts, in your customer’s own language.

A courier handing two parcels to a customer at the door
A shopper browsing clothes in an app, card in hand
A delivery driver carrying a box marked fragile
Someone packing orders at a fulfilment desk
A customer taking a call at home about their order
Branded mailer boxes with thank-you cards, ready to ship
app.rhythmiq.ai / live

Outbound call · +91 98765 43210

On call · 00:45
RhythmiqHi, this is Northgate Skincare. Our courier tried delivering your order this morning but couldn’t reach you. Are you home this evening after 6?
CustomerYes, I’ll be home after 6.
RhythmiqPerfect, I’ve rescheduled for today after 6 PM and texted you the update. Anything else before I let you go?

Trusted by D2C brands making 4M+ recovery calls a year

NorthgateMaison ClairVELAR/COFable & FormQeloraDAISY LABSNorthgateMaison ClairVELAR/COFable & FormQeloraDAISY LABSNorthgateMaison ClairVELAR/COFable & FormQeloraDAISY LABSNorthgateMaison ClairVELAR/COFable & FormQeloraDAISY LABS
Botanical Co.SynthesisAKOR·GOODSLe Petit StudioLumen GoodsSCENIC/WEARBotanical Co.SynthesisAKOR·GOODSLe Petit StudioLumen GoodsSCENIC/WEARBotanical Co.SynthesisAKOR·GOODSLe Petit StudioLumen GoodsSCENIC/WEARBotanical Co.SynthesisAKOR·GOODSLe Petit StudioLumen GoodsSCENIC/WEAR
Every order, followed through

One voice for every order that needs a call

Rhythmiq calls the moment an order needs it, every time. It rescues failed deliveries, confirms COD orders, and turns returns into exchanges, then passes the rest to your team. No failed delivery goes unrescued and no return goes unanswered.

The voice that works your order queue

An AI agent trained on your catalogue, your policies, your voice

Connect your catalogue, return policy, and order data once. Rhythmiq learns the SKUs, knows which items are exchange-eligible, and never offers a swap it can’t keep.

See how it learns
rhythmiq · knowledge

Trained on your catalogue

auto-updated
Product catalogue
Updated 2h ago · 340 SKUs
Live
Delivery & COD policy
Zones, cutoffs, cash limits
Live
Return & exchange policy
Eligible items · windows
Live
Top customer objections
48 answers learned
Learning
Rhythmiq only answers with what you have approved.
rhythmiq · messages

Auto-confirmation

Texting customer
Customer · SMSCan you redeliver after 6pm instead?
RhythmiqDone. Your order is rescheduled for tomorrow after 6 PM. See you then.
Delivery updatedsynced to your OMS

Easy for customers, less work for your team

Customers get a warm, natural conversation with no IVR menu to press. Your team gets every rescued delivery, exchange, and confirmation pushed straight into the tools they already use.

Learn more
rhythmiq · insights
Calls answered
1,284
▲ 18% this week
What calls are for
Failed delivery rescue48%
Return to exchange32%
COD confirmation20%

Insights from across every call

See why customers actually return items, which pincodes fail delivery most, and where COD orders go bad, all pulled from thousands of real calls.

Learn more
rhythmiq · analytics

This month

Last 30 days
Calls answered
5,120
100% · 0 missed
Deliveries rescued
1,284
+18% vs last mo
RTO avoided
37%
of order value saved
Calls answered / dayMon–Sun

A system that gets sharper with every order

Every call makes Rhythmiq better. It flags new objections, suggests answers for you to approve, and adapts to your busiest sale days. No engineering and no retraining.

Designed for D2C support

A voice customers actually trust

Natural turn taking, graceful interruptions, real warmth. Rhythmiq sounds like the person you’d want calling about a delivery, at 3pm or 11pm, in any language.

Hear it for yourself
live transcript
Customer · exchange offeredI called about a late delivery expecting a hassle, and it actually understood me. Sorted a replacement in ten seconds. I didn’t realize it wasn’t a person.
Northgate Skincare
“A third of our COD orders were coming back undelivered. Rhythmiq calls before we ship, and our RTO rate dropped the week we switched it on. It paid for itself before the first invoice.”
AK
Ananya KapoorHead of Operations, Northgate Skincare
Everything an order desk needs

It runs your whole call queue

Failed deliveries, returns, COD confirmations, reorders, WISMO, and abandoned carts. Rhythmiq handles the whole call queue end to end, then keeps getting better on its own.

Answered in seconds

Answer every customer in seconds, day or night

rhythmiq · live call

Incoming call · +1 (415) 555-0148

On call · 00:48
CallerHi, where's my order? It was supposed to arrive yesterday.
RhythmiqIt shipped Tuesday and is out for delivery today by 6 PM. Want me to text you the tracking link?
CallerYes please.
One voice, every channel

Meet customers wherever they reach you

Phone, SMS, web chat, WhatsApp, and your order status page. Rhythmiq answers on all of them with one voice and one shared memory.

PhoneSMSWeb chatWhatsAppOrder status page
rhythmiq · inbox

All conversations

one shared memory
Phone· now
Failed delivery, Sector 21
Rescheduled for 6:00 PM
Rescued
SMS· 2m
Reschedule my delivery
Tomorrow, 10 AM–1 PM
Updated
WhatsApp· 8m
Is this the right size?
Sent size guide
Answered
Web chat· 12m
Return this order
Exchange offered
Sent
Live customer intelligence

Know your customer before you dial

Rhythmiq remembers repeat buyers, past returns, and order history, so every call feels personal and every follow-up lands right.

0
Delivery windows missed, ever
<1s
Average pickup time
24/7
Always calling
12+
Languages, one voice
Apps & integrations

Plugs into the stack you already run

Two way sync with your store platform, OMS/WMS, and CRM. Rhythmiq writes order updates and exchanges where your team already looks, so there are no new screens to learn.

Browse integrations
Get started

Never lose
another order.