The Rhythmiq Blog
Thoughts on Conversational AI, CX automation, and Customer experience.
Multimodal AI: How AI that Understands Images, Text, Audio & Video Is Changing Everything
Explore how multimodal AI combines text, images, audio & video to transform industries, with real-world use cases, risks, and future trends.
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AI Governance, Ethics, Safety & Disinformation: Building Responsible AI Systems
Explore AI governance, ethics, safety, and the disinformation challenge—and how responsible AI can shape a trustworthy future.
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Agentic AI and Autonomous Systems
Agentic AI is redefining automation by moving from assistance to autonomy. These systems sense, reason, act, and learn independently.
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How AI Chatbots Improve Customer Retention
Customer retention is the new growth strategy, and AI chatbots are the secret weapon. From personalized recommendations to proactive engagement and automated post-purchase care, discover how AI chatbot customer retention drives loyalty, boosts revenue, and keeps customers choosing you over the competition.
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Best AI Chatbots for Ecommerce
Deconstructing the features that directly impact the bottom line for ecommerce AI chatbots.
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AI Hallucinations on the Rise: How Customer Support Can Balance Speed with Accuracy
Discover how AI hallucinations and false but confident answers are rising, with error rates nearly doubling in chatbot responses.
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AI Voice Agents & Virtual Receptionists: Redefining First Impressions in Customer Support
AI voice agents are taking over the first “hello” in customer support. Always available, multi-language, and document-trained, they cut costs for businesses and deliver instant, consistent service for customers
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Rise of AI Shopping Agents
AI shopping agents are transforming e-commerce from endless scrolling into frictionless, personalized buying. These intelligent assistants search products, compare options, add items to carts, and even complete purchases.
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Emotions in AI: Can Machines Truly Care like Humans?
Discover the role of emotions in AI, its limitations, and why the future of customer service is a partnership between humans and machines.
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Building Conduit: The Scalable, Real-Time Messaging Engine Powering RhythmiqCX
Discover how we built Conduit, the real-time messaging system behind RhythmiqCX’s AI customer support. From Centrifugo and FastAPI to PostgreSQL and Redis, see how Conduit balances speed, reliability, and scale, making customer conversations faster than ever.
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Why “I Don’t Know” Makes AI Chatbots More Trustworthy for Customer Support
Is AI becoming aware and what its implications are for customer support.
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Can AI Chatbots Replace Customer Support Agents?
AI chatbots are transforming customer support but can they truly replace human empathy and problem-solving? This blog explores the future of AI in customer service.
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AI in CRM: The Game-Changer Driving Higher ROI, CSAT, and Smarter Customer Experiences
Discover how AI in CRM transforms customer experience by killing data silos, boosting ROI, and skyrocketing CSAT.
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Beginners guide to AI chatbots for customer support
A friendly, no-fluff explainer on AI chatbots: what they are, how they work, and why they're changing the game in customer support.
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What the Heck is an MCP Server, and Why Should You Care?
A simple explainer on what MCP servers are, why they matter, and how they power modern tech.
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AI Chatbots for Fin-Tech: Winning Users' Trust with Compliance-Ready Bots
Learn how compliance-ready AI chatbots can build trust, ensure security, and drive growth in the fin tech industry.
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Calculating ROI on Your AI Chatbot in 4 Simple Steps
Quickly estimate your AI chatbot’s cost savings and ROI using our easy four-step guide.
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Customer-Service AI: 7 Automation Workflows That Save 30+ Hours/Week
Discover seven practical AI-driven workflows to automate your customer service and save over 30 hours per week.
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AI Chatbot Pricing: How Much Should You Really Budget in 2025?
Explore subscription-based, usage-based, and premium AI chatbot pricing models to budget effectively in 2025.
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Conversational AI vs. Traditional Chatbots: What's the Real Difference?
Discover how rule-based chatbots differ from AI-powered conversational assistants—covering technology, context handling, learning capabilities, and real-world use cases.
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